Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions govern access to and use of DAZN Bet Casino, including the website at https://dazn-bet-casino-uk.com/, the player account, casino games, promotions, payment facilities and related services.

By registering an account, depositing funds, claiming a promotion or playing a real-money casino game, you confirm that you have read and accepted these Terms and Conditions. You must also comply with any game rules, promotional terms, payment conditions, safer gambling controls and policies referred to on the website.

If a specific promotion or casino game has additional terms, those terms apply alongside this document. Where there is a conflict, the specific terms take priority only in relation to that promotion or game. Nothing in these Terms limits any statutory rights that cannot lawfully be excluded under the laws applying to consumers in Great Britain.

2. Operator and Licence Information

DAZN Bet is operated by DZBT Limited, a company registered in Malta under incorporation number C 78453. Its registered office is at NOUV, MRO Frank Galea Street, Zebbug, ZBG 9019, Malta.

DZBT Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 48756. Its active remote operating licence, number 048756-R-327274-019, covers remote casino gambling and general betting on real events.

The licence can be checked through the Gambling Commission public register. The DAZN trademarks are owned by DAZN Brand Licensing Limited and are used under licence.

3. Territorial Availability

Services offered under the Great Britain operating licence are intended for eligible customers physically located in England, Scotland or Wales. Availability in Northern Ireland or another jurisdiction depends on local law, licensing restrictions and the services presented during registration.

You are responsible for confirming that online gambling is lawful in the place from which you access the service. DAZN Bet Casino may block registration, deposits, gameplay or withdrawals from restricted locations and may use location checks to meet legal and regulatory obligations.

The use of a virtual private network, proxy, location-spoofing service or any other technology intended to conceal or misrepresent your location is prohibited.

4. Eligibility Requirements

You may create and use a DAZN Bet Casino account only if all the following conditions are met:

• You are at least 18 years old.
• You are legally capable of entering into a binding contract.
• You are registering for yourself and not for another person.
• You provide complete, accurate and current personal information.
• You are not prohibited from gambling by law, court order, employment duty or professional regulation.
• You are not currently self-excluded from DAZN Bet or through GAMSTOP.
• You are not an employee, contractor or other person prohibited from using the service under an applicable internal policy.
• You are physically located in a jurisdiction where the relevant service may lawfully be offered.

Underage gambling is unlawful. If DAZN Bet identifies or reasonably suspects that a customer is under 18, the account will be suspended and investigated. Stakes and winnings may be treated in accordance with applicable law and Gambling Commission requirements.

5. Account Registration

Each customer may hold only one personal account unless DAZN Bet has expressly approved otherwise. The account must be registered using the customer’s legal name, residential address, date of birth, email address and telephone number.

Your registration details must match your identity documents and payment information. You must promptly update information that changes. Providing false, misleading, incomplete or third-party details may result in restrictions while the matter is investigated.

Duplicate accounts may be closed or consolidated where appropriate. Any decision concerning balances, bets, bonuses or winnings associated with duplicate accounts will be made fairly and proportionately, taking account of the reason the accounts were created and any evidence of fraud, evasion or promotional abuse.

Account Security

You must keep your password, verification codes and other security credentials confidential. You are responsible for taking reasonable steps to prevent unauthorised access, including signing out on shared devices and using a strong password that is not used elsewhere.

Notify DAZN Bet immediately if you believe your account or registered payment method has been compromised. DAZN Bet may temporarily restrict the account to protect the customer and investigate suspicious activity.

6. Identity and Age Verification

DAZN Bet must verify a customer’s identity and age before permitting gambling. Verification may be completed electronically, but documents can be requested where electronic checks are inconclusive or further information is legally required.

Documents may include:

• a valid passport, driving licence or other accepted photographic identification;
• a recent document confirming the registered residential address;
• evidence that a payment method belongs to the account holder;
• information about occupation, income, source of funds or source of wealth;
• additional documents required for anti-money laundering, sanctions or fraud checks.

Documents must be genuine, legible and unaltered. DAZN Bet may suspend deposits, gameplay or withdrawals until satisfactory checks have been completed. Verification will not be used as a reason to delay a withdrawal where information could reasonably have been requested earlier, unless a new legal, security or risk concern has arisen.

7. Anti-Money Laundering and Financial Crime

DAZN Bet applies controls designed to prevent money laundering, terrorist financing, fraud, sanctions evasion and other unlawful activity. Transactions and account behaviour may be monitored, and information may be checked against lawful databases.

You must not use the account:

• to deposit, transfer or withdraw funds belonging to another person;
• as a bank account or payment transfer service;
• to conceal the origin or ownership of money;
• to process the proceeds of crime;
• to evade sanctions, legal restrictions or financial checks;
• to conduct suspicious transactions unrelated to genuine gambling activity.

DAZN Bet may request an explanation and supporting evidence concerning a transaction. Where required or permitted by law, the company may restrict the account, withhold a transaction, report activity to a competent authority or comply with a lawful disclosure request. DAZN Bet may be legally prevented from explaining whether a report has been made.

8. Deposits

Deposits must be made using a supported payment method held in your own name. Third-party cards, bank accounts and e-wallets are not permitted. A payment method may be verified before it can be used.

Credit cards cannot be used to fund gambling in Great Britain, whether directly or through a money service business or e-wallet that permits credit card funding. Available debit card, e-wallet, voucher and bank payment options are displayed in the cashier.

The cashier shows the applicable minimum, maximum, processing information and any account-specific limits before a transaction is confirmed. DAZN Bet may refuse or reverse a deposit where it is unauthorised, charged back, made from a third-party source or affected by a technical or payment-processing error.

You must not spend money needed for rent, bills, food, debt repayment or other essential expenses. Gambling should be treated as paid entertainment, not as a source of income.

9. Deposit Limits and Financial Safeguards

DAZN Bet may require you to set or confirm a financial limit before depositing. Deposit limits, net deposit limits and other account controls may restrict the amount you can add during a specified period.

A request to reduce a limit may take effect immediately. A request to increase or remove a limit may be subject to a cooling-off period, confirmation and further checks. DAZN Bet may impose a lower limit or additional restriction where required for safer gambling, affordability, financial vulnerability or regulatory reasons.

The operator may ask for information about your financial circumstances. Failure to provide reasonably requested information can result in deposit, wagering or account restrictions.

10. Account Balances and Customer Funds

Your account balance is shown in pounds sterling unless another currency is expressly supported. No interest is payable on money held in a gambling account.

Customer funds are held separately from the operator’s business funds in accordance with Gambling Commission requirements. The applicable insolvency protection rating and explanation must be presented when you first deposit and remain available through the account or cashier. Segregation does not necessarily provide an absolute guarantee that every balance will be repaid if the operator becomes insolvent.

You should not use a DAZN Bet Casino account to store money that is not intended for gambling. DAZN Bet may ask you to withdraw an unused balance or explain deposits that show little or no genuine gambling activity.

11. Casino Games and Game Rules

Each casino game is governed by the rules, paytable, return-to-player information and stake limits displayed within the game or associated information panel. You should review these details before placing a wager.

A wager is accepted when it has been recorded by the DAZN Bet system and deducted from the available balance. Casino results are determined by the approved game system, random number generator or live game process, as applicable.

Displayed animations are a visual representation of the recorded result. If an animation or interface conflicts with the result recorded by the game server, the server record will be used, subject to investigation and the customer’s right to make a complaint.

Live Casino Games

Live casino games may be affected by streaming delays. The official game result is determined by the dealer action and the certified game system, not by the point at which the video reaches your device. Bets submitted after the permitted betting period will not be accepted.

If a live game is interrupted, the relevant game rules determine whether the round stands, resumes or is voided. A customer should not place a duplicate wager merely because the video stream appears delayed.

12. Technical Errors and Interrupted Play

A malfunction, incorrect display or communication failure does not automatically create a right to winnings that were not validly generated. DAZN Bet may investigate a game round where there is credible evidence of a system fault, incorrect configuration, corrupted data or manifest error.

Any correction must reflect the genuine game result where that result can be established. If a valid result cannot be determined, the affected wager may be voided and the stake returned. DAZN Bet will not void a completed wager solely because the result was commercially unfavourable to the operator.

If your connection fails after a wager has been accepted, the game may continue on the server. You should check the game history and balance before placing another wager.

13. Bonuses and Promotions

Participation in a promotion is optional and subject to the terms displayed with that offer. Before opting in, you should check the eligibility criteria, qualifying deposit, minimum odds or game contribution where relevant, wagering requirement, expiry period, maximum permitted stake and withdrawal conditions.

Unless the promotion states otherwise:

• an offer is limited to one eligible customer, account, household, address, device, payment method or shared environment;
• bonus funds cannot be withdrawn until the stated conditions have been completed;
• not every casino game contributes equally towards a wagering requirement;
• cancelled, void, refunded or chargeback transactions do not qualify;
• a promotion may be withdrawn before it is claimed, but accepted customer entitlements will be honoured under the terms in force when the offer was claimed;
• bonus restrictions must be clear and accessible before participation.

DAZN Bet may investigate coordinated play, duplicate accounts, deliberately low-risk wagering, manipulation of game features or other conduct intended to obtain a promotional benefit contrary to the offer terms. Any adjustment must be based on evidence and limited to the affected bonus, transaction or winnings.

14. Withdrawals

You may request a withdrawal of cleared cash funds through the cashier, subject to identity verification, payment security checks and any lawful restriction on the account. Legitimate withdrawals will not be made conditional on further gambling.

DAZN Bet applies a closed-loop payment policy where practical. Funds may be returned to a payment method previously used to deposit. If that method cannot receive withdrawals, another verified method in the account holder’s name may be required.

Before submitting a withdrawal, make sure that:

1. Your personal information is accurate and current.
2. The selected payment method belongs to you.
3. Any reasonably requested verification has been completed.
4. There are no unresolved chargebacks or disputed deposits.
5. The withdrawal meets the limits displayed in the cashier.

Processing time varies by payment method and can be affected by banks, e-wallet providers, weekends and additional checks. DAZN Bet may not reverse a withdrawal merely to encourage further gambling. Any option to cancel a pending request will be managed in line with applicable Gambling Commission rules.

15. Prohibited Conduct

You must use DAZN Bet Casino honestly and only for personal recreational gambling. The following conduct is prohibited:

• fraud, collusion or coordination designed to obtain an unfair advantage;
• using bots, scripts, automated systems or prohibited software;
• exploiting a known game, pricing, promotional or technical error;
• attempting to interfere with the website, game servers or security controls;
• selling, transferring, lending or sharing an account;
• using another person’s identity, funds or payment method;
• opening another account to avoid a limit, suspension, exclusion or account closure;
• threatening, abusive or unlawful communication with staff, dealers or other customers;
• copying, scraping or commercially exploiting protected website content without permission.

Where prohibited conduct is reasonably suspected, DAZN Bet may restrict the account while carrying out a proportionate investigation. Customers will be given a reasonable opportunity to provide relevant information unless disclosure would prejudice a legal or regulatory investigation.

16. Account Suspension and Closure

You may request ordinary account closure through the account settings or by contacting customer support. Ordinary closure is different from self-exclusion. If gambling is causing concern, use the self-exclusion process described in the Responsible Gambling Policy.

DAZN Bet may suspend, restrict or close an account where:

• identity, age or payment ownership cannot be verified;
• the account is connected with fraud, money laundering or unlawful conduct;
• these Terms or specific game rules have been materially breached;
• safer gambling intervention is necessary;
• a self-exclusion applies;
• the service can no longer lawfully be provided in the customer’s location;
• the operator is required to act by a regulator, court or competent authority.

Except where prohibited by law, the customer will be informed of the decision and its practical effect. A remaining legitimate cash balance will be returned after required checks. Funds will not be confiscated merely because an account has been closed. Any deduction must have a lawful and contractual basis and relate proportionately to the relevant breach or invalid transaction.

17. Dormant and Inactive Accounts

An account may be treated as inactive after the period specified in the account information. Before any inactivity charge is applied, DAZN Bet will provide the notice required by the applicable terms and consumer protection rules.

An inactivity charge will not reduce a balance below zero. You may reactivate an eligible account by signing in and completing any outstanding security checks. If DAZN Bet no longer provides the service, you may request payment of the remaining legitimate balance.

18. Responsible Gambling

DAZN Bet Casino is available only to adults aged 18 or over. Gambling involves financial risk, and no result or return is guaranteed. Tools are provided to help customers control their activity, including financial limits, time-outs, reality checks, account closure and self-exclusion.

You must not attempt to bypass a safer gambling control by opening another account, changing personal details or using someone else’s account. DAZN Bet may contact you, limit activity or suspend the account where patterns of play indicate a risk of gambling-related harm.

Customers who want to exclude themselves from all online gambling businesses licensed in Great Britain can register free of charge with GAMSTOP. More information and support options are available in the Responsible Gambling section.

19. Privacy and Data Protection

Personal data is processed for account administration, age and identity verification, payment processing, fraud prevention, anti-money laundering checks, safer gambling, customer support, legal compliance and other purposes explained in the Privacy Policy.

Processing is carried out in accordance with the UK GDPR, the Data Protection Act 2018 and other applicable privacy legislation. Personal information may be shared with payment providers, identity verification services, fraud prevention agencies, game suppliers, regulators, law enforcement bodies and other authorised recipients where there is a valid legal basis.

Information about cookies and similar technologies is provided in the Cookie Policy.

20. Marketing Communications

Marketing preferences can be selected during registration and changed through the available account controls or unsubscribe facility. Withdrawing marketing consent does not affect essential account, security, regulatory or transactional messages.

DAZN Bet will take reasonable steps to prevent gambling marketing from being sent to self-excluded customers. Processing an opt-out may require the limited period permitted under applicable regulation. You must not forward gambling promotions to anyone under 18.

21. Intellectual Property

The website, software, casino interfaces, graphics, databases, text, logos and other materials are protected by copyright, trademark and related intellectual property laws. Access is granted solely for personal, non-commercial use.

You may not reproduce, modify, distribute, reverse engineer, frame, republish or commercially exploit protected material without written permission from the relevant rights holder. The DAZN name and associated trademarks remain the property of DAZN Brand Licensing Limited and are used under licence.

22. Service Availability and Third-Party Content

DAZN Bet aims to provide a reliable service but does not guarantee uninterrupted access. Maintenance, network failure, supplier outages, security incidents, legal restrictions or events outside reasonable control may temporarily affect availability.

Some games, payment services and identity checks are supplied by third parties. Links to external websites are provided for convenience and do not transfer responsibility for their independent content or privacy practices to DAZN Bet.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded. Subject to those protections, DAZN Bet is not responsible for losses caused solely by a customer’s device, internet connection, breach of these Terms or reliance on unofficial information.

23. Complaints and Dispute Resolution

If you are dissatisfied with a transaction, game result, promotion, withdrawal or account decision, contact DAZN Bet as soon as possible. A complaint may be submitted through live chat, the DAZN Bet Help Centre or by email to supporthub@dazn-bet-casino-uk.com. General website enquiries may also be submitted through the Contact Us page.

A complaint should include:

• the name and email address registered to the account;
• a clear description of the issue;
• relevant transaction, game or promotion details;
• the date and approximate time of the incident;
• supporting screenshots or documents where available;
• the outcome you are seeking.

DAZN Bet accepts complaints relating to incidents within the preceding 12 months. Older matters may be considered on their individual merits. Complaints are acknowledged through the registered email address, and a final response will normally be issued within the eight-week period required by the Gambling Commission.

If a gambling dispute reaches deadlock or remains unresolved after eight weeks, it may be referred free of charge to the Independent Betting Adjudication Service through IBAS, the operator’s approved alternative dispute resolution provider. The Gambling Commission does not normally decide individual customer disputes.

24. Changes to These Terms

DAZN Bet may amend these Terms to reflect changes in law, regulation, licence conditions, technology, security, products or business operations. Material changes will be communicated in a clear manner before they take effect where advance notice is required.

A change will not be applied retrospectively to remove an entitlement that has already accrued, unless required by law or necessary to correct an unlawful provision. If you do not accept a material change, you may stop using the service and request closure of your account, subject to completion of any legally required checks.

25. Governing Law

These Terms are governed by the laws applicable to the customer’s place of residence in Great Britain. A consumer may bring proceedings in the courts of England and Wales, Scotland or another court that has mandatory jurisdiction over the dispute.

If any provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply. A failure or delay by DAZN Bet in enforcing a right does not waive that right.

26. Contact Details

For account assistance, payment questions or complaints, contact DAZN Bet through:

• Email: supporthub@dazn-bet-casino-uk.com
• Website support: DAZN Bet Casino Contact Us
• Telephone: +44 20 7700 1455
• Website contact address: 52 Upper Street, London, N1 0QH, United Kingdom
• Operator’s registered office: DZBT Limited, NOUV, MRO Frank Galea Street, Zebbug, ZBG 9019, Malta

When contacting support, do not send your password, complete payment card number, card security code or one-time authentication code.