Privacy Policy

This Privacy Policy explains how DAZN Bet Casino collects, uses, stores, shares and protects personal data relating to customers and visitors in the United Kingdom. It also explains the choices available to you and the rights you may exercise over your information.

This policy applies when you visit https://dazn-bet-casino-uk.com/, register an account, use casino or betting services, make a payment, contact customer support, participate in a promotion or otherwise interact with DAZN Bet Casino.

Personal data is handled in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 and other applicable UK legal and regulatory requirements.

Who Is Responsible for Your Personal Data

DAZN Bet is operated by DZBT Limited, a company registered in Malta under company number C 78453. Its registered office is:

DZBT Limited
NOUV
MRO Frank Galea Street
Zebbug, ZBG 9019
Malta

DZBT Limited is the data controller for personal data processed in connection with DAZN Bet gambling services. This means that it determines why and how that information is used.

For customers in Great Britain, DZBT Limited is licensed and regulated by the Gambling Commission under account number 48756. Its active permissions include remote casino and remote general betting activities.

Information We Collect

The information collected depends on how you use DAZN Bet Casino. Some details are provided directly by you, while others are generated through your account activity or obtained from authorised third parties.

Registration and Account Information

• Full name, title, date of birth and gender where requested;
• Residential address, country of residence and postcode;
• Email address and telephone number;
• Username, encrypted password and account security information;
• Communication and marketing preferences;
• Account status, restrictions and safer gambling settings.

Identity and Verification Information

UK gambling operators must verify customers and carry out checks required by gambling, fraud prevention and anti-money laundering rules. Information processed for these purposes may include:

• Copies or images of passports, driving licences and other identity documents;
• Proof of address and proof of payment method ownership;
• Nationality, place of birth and document identification numbers;
• Facial images, liveness results or other verification data where an identity check requires them;
• Source of funds, source of wealth and affordability information where a check is legally or regulatorily required;
• Results returned by identity verification, sanctions, fraud prevention and politically exposed person screening providers.

Payment and Transaction Information

• Deposit and withdrawal records;
• Payment method type and masked payment details;
• Bank account or electronic wallet information needed to process withdrawals;
• Transaction identifiers, payment status and currency;
• Chargebacks, reversed payments and suspected fraudulent activity;
• Information supplied during financial or affordability reviews.

Full payment card details may be processed directly by an authorised payment provider rather than stored by DAZN Bet Casino.

Gambling and Account Activity

• Games played, bets placed, stakes, winnings and losses;
• Bonuses claimed and promotion participation;
• Session frequency, duration and account balance history;
• Deposit limits, time-outs, reality checks and self-exclusion records;
• Indicators connected with unusual activity, gambling harm or account misuse;
• Customer interactions prompted by safer gambling monitoring.

Technical and Usage Information

• IP address and approximate location derived from it;
• Browser, device, operating system and language settings;
• Device identifiers, login records and security events;
• Pages viewed, links selected and time spent on the website;
• Cookie identifiers and consent preferences;
• Diagnostic, error and performance data.

Communications

When you contact DAZN Bet Casino, we may retain emails, support messages, complaint records, call details and any documents or information submitted with your enquiry. Calls or live support conversations may be recorded or monitored where permitted by law for security, training, dispute handling and regulatory compliance.

Information from Other Sources

Information may also be received from payment providers, identity verification services, fraud prevention agencies, credit reference or affordability service providers, public registers, regulators, law enforcement bodies, self-exclusion schemes, business partners and other DAZN group entities where the disclosure is lawful.

How We Use Personal Data

DAZN Bet Casino processes personal data only for defined purposes and where an appropriate lawful basis applies. Information may be used to:

1. Create, administer and secure your account;
2. Confirm that you are at least 18 years old and eligible to gamble;
3. Verify your identity, residential address and payment methods;
4. Accept bets, provide casino games and settle transactions;
5. Process deposits, withdrawals, refunds and account balances;
6. Provide customer support and resolve complaints;
7. Prevent fraud, money laundering, collusion, account takeover and other unlawful activity;
8. Comply with Gambling Commission requirements, court orders and lawful requests from public authorities;
9. Detect indicators of gambling harm and carry out appropriate customer interactions;
10. Manage self-exclusion, limits, time-outs and other safer gambling controls;
11. Enforce account rules, promotion terms and contractual rights;
12. Maintain website security, diagnose faults and improve service performance;
13. Measure the effectiveness of promotions and communications;
14. Send marketing where you have provided valid permission or where another lawful basis applies;
15. Establish, exercise or defend legal claims.

Lawful Bases for Processing

Performance of a Contract

Personal data is processed when necessary to open and administer your account, provide games and betting services, process payments, settle bets, award eligible promotions and respond to service requests.

Legal and Regulatory Obligations

Information is processed to meet obligations relating to age and identity verification, anti-money laundering controls, safer gambling, financial record keeping, tax, fraud prevention, regulatory reporting and cooperation with competent authorities.

Legitimate Interests

DAZN Bet Casino may process information where this is necessary for legitimate business or security interests and those interests are not overridden by your rights. These interests include protecting customers, preventing misuse, improving services, maintaining network security, managing complaints and defending legal claims.

Consent

Consent may be used for electronic marketing, non-essential cookies and specific processing activities that require your permission. You can withdraw consent at any time. Withdrawal does not affect processing that took place lawfully before your preference was changed.

Substantial Public Interest and Legal Claims

Where special category information or information relating to criminal allegations is processed, DAZN Bet Casino applies an additional condition permitted by UK law. This may include preventing unlawful acts, safeguarding individuals, complying with regulatory duties or establishing and defending legal claims.

Age Verification and Protection of Children

DAZN Bet Casino services are restricted to people aged 18 or over. Age and identity checks may be completed before gambling is permitted and may be repeated where necessary.

DAZN Bet Casino does not knowingly allow children to open accounts or gamble. If information has been submitted by or about a person under 18, the account may be suspended and the information handled in accordance with legal, safeguarding and regulatory obligations. A parent or guardian who believes that a child’s information has been collected should use the contact details below.

Safer Gambling Monitoring

Account, payment and gambling activity may be analysed to identify behaviour associated with gambling harm. Relevant indicators can include sudden changes in deposits, prolonged sessions, repeated failed payments, attempts to reverse limits, unusual losses or communications that suggest financial or emotional distress.

This analysis supports customer interactions, account restrictions, affordability reviews and safer gambling measures. Information may also be checked against self-exclusion records, including GAMSTOP where applicable. Regulatory records may need to be retained even after an account has been closed or self-excluded.

Anti-Money Laundering and Fraud Prevention

DZBT Limited must take proportionate steps to prevent its services from being used for money laundering, terrorist financing, fraud and other criminal activity. This can require identity screening, transaction monitoring, source of funds enquiries and checks against sanctions or politically exposed person databases.

Information may be shared with fraud prevention agencies, payment providers, banks, regulators or law enforcement bodies when legally permitted or required. Fraud prevention records can affect whether an account, transaction or withdrawal is approved. Personal data may be retained where necessary to prevent repeated misuse and satisfy record-keeping obligations.

Automated Processing and Profiling

Automated tools may be used to detect fraud, assess transaction risk, identify account security threats, monitor safer gambling indicators, apply regulatory controls and select relevant communications. These systems may consider account activity, payment behaviour, device information and verification results.

Where a decision based solely on automated processing produces a legal or similarly significant effect, you may request information about the decision, ask for human review and provide additional information or challenge the outcome, subject to applicable legal exceptions.

Who May Receive Your Information

Personal data is not sold. It may be disclosed only where there is a valid purpose and an appropriate legal basis. Recipients may include:

• DZBT Limited employees and authorised DAZN group companies;
• Identity, age and address verification providers;
• Payment processors, banks and electronic wallet providers;
• Fraud prevention, cybersecurity and anti-money laundering service providers;
• Game suppliers, platform providers and technical hosting partners;
• Customer support, communication and analytics providers;
• Professional advisers, including lawyers, auditors, accountants and insurers;
• GAMSTOP and other approved safer gambling or self-exclusion services;
• The Gambling Commission, the Information Commissioner’s Office and other regulators;
• Police, courts, tax authorities and other public bodies where disclosure is lawful;
• A purchaser, successor or adviser involved in a genuine business reorganisation or transfer.

Service providers acting as processors are permitted to use personal data only for agreed purposes and must apply appropriate confidentiality and security measures.

International Transfers

Some service providers or group companies may process information outside the United Kingdom. Data protection laws in the destination country may differ from UK law.

Where a restricted international transfer takes place, DAZN Bet Casino uses a lawful transfer mechanism. This may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses or another safeguard recognised under UK data protection law.

You may ask for further information about the safeguards relevant to your personal data through the contact route provided below.

How Long We Keep Information

Personal data is kept only for as long as necessary for the purpose for which it was collected and to meet legal, regulatory, accounting, security and dispute resolution requirements.

The retention period depends on the type of information, account status, legal limitation periods and the requirements of gambling and anti-money laundering law. Closing an account does not always permit immediate deletion. Identity, transaction, self-exclusion, safer gambling and compliance records may need to remain available for regulatory audits, investigations or legal claims.

When information is no longer required, it is securely deleted, anonymised or placed beyond operational use in accordance with applicable retention procedures.

How We Protect Personal Data

DAZN Bet Casino applies technical and organisational measures intended to protect personal data against accidental loss, unauthorised access, alteration, disclosure or destruction. These measures include access restrictions, authentication controls, encryption where appropriate, system monitoring, staff confidentiality duties, security testing and incident response procedures.

Access is limited to personnel and service providers who need the information for an authorised purpose. No online system can be guaranteed to be completely secure, so customers should also use a unique password, protect their login credentials and report suspected unauthorised access promptly.

Your Data Protection Rights

Depending on the circumstances and the lawful basis used, UK data protection law gives you the right to:

• Request confirmation that your personal data is being processed;
• Obtain a copy of personal data held about you;
• Ask for inaccurate or incomplete information to be corrected;
• Request deletion where there is no continuing lawful reason to retain the data;
• Ask for processing to be restricted in certain circumstances;
• Object to processing based on legitimate interests;
• Object at any time to direct marketing;
• Receive eligible information in a structured, commonly used and machine-readable format;
• Ask for eligible information to be transferred to another controller;
• Withdraw consent where processing depends on consent;
• Request human intervention in relation to qualifying automated decisions;
• Complain about the handling of your personal data.

These rights are not absolute. A request may be refused or limited where information must be retained for anti-money laundering, gambling regulation, fraud prevention, self-exclusion, legal claims or another lawful reason. If a request cannot be completed in full, an explanation will be provided unless the law restricts that explanation.

How to Exercise Your Rights

You can submit a privacy request through the DAZN Bet Casino Contact Us page or write to DZBT Limited at its registered address:

Data Protection Request
DZBT Limited
NOUV
MRO Frank Galea Street
Zebbug, ZBG 9019
Malta

Please identify the right you wish to exercise and provide enough information to locate your account. DAZN Bet Casino may ask for evidence of identity before releasing, changing or deleting personal data. This protects account information from unauthorised requests.

A valid request will normally be answered within one month. More time may be required where a request is complex or several requests have been submitted. You will be informed if an extension is necessary. Data protection requests are normally handled without charge, although a reasonable fee may apply to requests that are manifestly unfounded, excessive or repetitive where the law permits it.

Marketing Communications

DAZN Bet Casino may send promotional emails, text messages, push notifications or other direct marketing only where permitted by UK law and gambling regulation. Marketing preferences can be selected during registration and changed through available account settings or communication controls.

You may stop direct marketing at any time by using the unsubscribe option in a message or contacting DAZN Bet Casino. An opt-out record may be retained so that your preference can be respected. Essential account, security, regulatory and transactional messages are not marketing and may still be sent when necessary.

Cookies and Similar Technologies

The website uses cookies and similar technologies to maintain sessions, remember settings, protect accounts, measure website performance and, where permission has been given, support analytics or marketing.

Non-essential cookies are used only in accordance with the consent choices presented to you. You can change your preferences through the website’s cookie controls. Blocking essential cookies may prevent login, payment or security functions from operating correctly. Further details are provided in the DAZN Bet Casino Cookie Policy.

Links to Other Websites

The DAZN Bet Casino website may contain links to payment providers, game suppliers, regulators, safer gambling organisations and other third-party services. Those organisations control their own websites and personal data practices. You should read the privacy information provided by the relevant third party before submitting information to it.

Personal Data Breaches

If a personal data breach occurs, DAZN Bet Casino will investigate it, limit its effects and maintain the records required by law. The Information Commissioner’s Office will be notified where the breach is likely to create a risk to individuals. Affected customers will also be informed without undue delay where the breach is likely to result in a high risk to their rights and freedoms.

Complaints

If you are concerned about how your personal data has been collected or used, contact DAZN Bet Casino first so the matter can be investigated. You also have the right to complain to the Information Commissioner’s Office, the independent UK data protection regulator.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

ICO website: https://ico.org.uk/make-a-complaint/data-protection-complaints/

Making a complaint does not affect any other legal or regulatory rights available to you.

Changes to This Privacy Policy

This Privacy Policy may be amended when data practices, services or legal requirements change. The current version will be published on the DAZN Bet Casino website. Where a change materially affects how personal data is used, customers may also be informed through an account notice, email or another appropriate communication method.